Careers

Want to create REAL value from the investment of your time in your career? To do work that bears fruits, rather than just a document seen and put away in a folder?

If you like to have the Good Fight which develops you in your Personal Growth and if you are a Good Match for the following position(s), send your resume/portfolio in!


Position: Technical Support (part-time, retainer)

Job Description

  • Monitor website status in real-time and flag out issues such as broken links, buttons not working, error 404 pages, etc
  • Diagnose problems and talk to support teams for Active Campaign, Xero, Payboy and Woocommerce to fix website and plugin issues when they occur
  • Liaise with Web Developer regarding website issues
  • Liaise with Domain Host regarding domain hosting issues
  • Operate WordPress (basic HTML, CSS knowledge, using Avada theme)
  • Respond promptly to technical issues as they occur
  • Liaise with staff members who raise a problem or request
  • Demonstrate a proactive, “can do” approach in solving problems
  • Active hours on-call are 10am – 7pm daily
  • Estimated time spent is 8-10 hours per week
  • Unless an emergency requires you to work beyond these hours, there is no obligation to respond in real-time

 

These specific skillsets are strongly preferred (if no skillsets in these areas, then an ability to learn is required):

  • Able to create and troubleshoot automations, pipelines, deals in Active Campaign (CRM and Email Marketing)
  • Able to create Gravity Forms and troubleshoot Gravity Forms issues (WordPress plugin)
  • Able to create products and troubleshoot Woocommerce shop issues (WordPress plugin)
  • Understand how to integrate different platforms via API, webhooks or Zapier

 

In addition, the following knowledge/skills are an advantage, but not a necessity:

Digital Marketing and SEO knowledge/skills:

  • SEO – backlinks, indexing, on-page and off-page
  • Understand JSON-LD/Schema
  • Google Analytics (e.g. setting up goals, filters)
  • Google Tag Manager

Domain Hosting knowledge/skills:

  • Domain Name Registrar – Understand CNAME, etc.
  • Website hosting (via WPEngine) – Understand SFTP
  • Create and setup email accounts for our domain names

Web Security:

  • Understand CloudFlare
  • How to keep bots from subscribing to our website newsletter

Salary: $400 per month

 

Interested applicants should send their CV to Julia Ng, General Manager, at [email protected].